We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For information or assistance: amanda@morningstaranimalrescue.org

For customer support or assistance: donna@morningstaranimalrescue.org

Please send any specific information about your request so we can direct it to the appropriate people:

What aspect of our business do you want to comment on? What kind of comment are you sending? (Complaint, Problem, Suggestion, or Praise) Tell us how to get in touch with you. ( Name, Email, and Telephone)

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Morning Star Animal Rescue customers may also use our support center to contact a service representative during regular business hours.

Telephone:

Live Customer Care Center

1-304-257-9198

Tuesday - Friday : 10am - 5pm EST

Saturday - Monday and federal holidays please leave a message.

At all other times leave a message. Someone will get back to you as soon as they can.

FAX:

1-304-257-9257

Snail Mail:

Send your inquiries to:

Morning Star Animal Rescue
Attention: Customer Care Center
23 Virginia Avenue
Petersburg, West Virginia/ USA 26847-1775

Approved by the State of WV as a Voluntary Association.

Pet Facts:

According to a recent survey, the most popular name for a dog is Max. Other popular names include Molly, Sam, Zach, and Maggie.

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